ENGLISH FOR HOTEL "conversation for booking a room"

Read the following dialogue and then answer the question below !

Receptionist   : Thanks for calling Quality Inn. Morine speaking.

Caller             : Hello. I'm interested in booking a room for the September long weekend.

Receptionist   : I'm afraid we're totally booked for that weekend. There's a convention in town and we're the closest hotel to the convention center.

Caller             : Oh, I didn't realize. Well what about the weekend after that?

Receptionist   : So... Friday the seventeenth? Caller: Yes. Friday and Saturday.

Receptionist   : It looks like we have a few vacancies left. We recommend that you make a reservation, though. It's still considered peak season then.

Caller             : Okay. Do you have any rooms with two double beds? We're a family of four.

Receptionist   : Yes, all of our rooms have two double beds. The rate for that weekend is $129 dollars a night. Caller: That's reasonable. And do you have cots? One of my daughters might be bringing a friend. Receptionist: We do, but we also charge an extra ten dollars per person for any family with over four people. The cot is free.

Caller             : Okay, but I'm not positive if she is coming. Can we pay when we arrive?

Receptionist   : Yes, but we do require a fifty dollar credit card deposit to hold the room. You can cancel up to five days in advance and we will refund your deposit.

Caller             : Great, I'll call you right back. I have to find my husband's credit card.

Receptionist   : Okay. Oh, and just to let you know...our outdoor pool will be closed, but our indoor pool is open.

Source : http://www.englishclub.com/english-for-work/hotel-reservation.htm

Vocabularies list :

v  Receptionist    : Resepsionis

v  Caller               : Pemanggil

v  Booking          : Pemesanan

v  Hotel               : Hotel

v  convention      : Konvensi

v  Double beds    : Tempat tidur ganda

v  Reservation     : Reservasi

v  Credit card      : Kartu kredit

v  Rooms             : Kamar

v  Outdoor pool  : Kolam renang luar

 

Answer the following question!

1.      Why did the caller phone this hotel?

2.      Why can't the caller stay at the hotel on the September long weekend?

3.      Why does the caller have to hang up and call back?